1. Purpose
These General Terms of Sale (GTS) govern transactions carried out between professional sellers and buyers via the Kinkoza platform. They apply to any transaction using the Kinkoza certified escrow service.
General Terms of Sale
Version 1.0 — May 2026
2. Formation of the Sales Contract
The sales contract is formed between the seller and the buyer when the seller accepts the offer submitted by the buyer via the platform. Kinkoza is not a party to this contract. The acceptance confirmation is sent by email to both parties and triggers the opening of the escrow.
3. Certified Escrow Service
3.1 Operation
Upon acceptance of an offer, the funds corresponding to the all-inclusive sale price are deposited by the buyer into an escrow account managed by a licensed payment service provider (PSP) partnering with Kinkoza. These funds are ring-fenced and cannot be accessed by the seller or Kinkoza until the release conditions are met.
Provider: Trustap (Cork, Ireland) + Stripe, DSP2 Directive (2015/2366/EU).
3.2 Release Conditions
Funds are released to the seller's account within 48 working hours following the buyer's contradictory conformity verification. Conformity verification consists of the buyer validating that the asset received is in conformity with the published listing. In the absence of a buyer dispute within 5 working days of delivery, funds are automatically released.
3.3 Mediation
In the event of a dispute between the parties during conformity verification, Kinkoza offers a mediation service. A Kinkoza mediator intervenes within 24 working hours to attempt an amicable resolution. During mediation, funds remain frozen in escrow. If no amicable resolution is reached within 15 days, the parties are referred to legal proceedings.
4. Seller Obligations
- Describe the asset for sale in an accurate, complete and non-misleading manner
- Guarantee ownership of the asset or authority to transfer it
- Deliver the asset in the condition described in the listing, with all documents and accessories mentioned
- Provide a signed delivery note at the time of delivery or collection
- Warrant the asset against hidden defects in accordance with applicable law
5. Buyer Obligations
- Make full payment of the agreed price into escrow within 72 hours of offer acceptance
- Carry out the conformity verification in good faith and within the allotted time
- Sign the delivery note upon taking possession of the asset
- Report any defect or non-conformity within 5 working days
6. Fees and Charges
In accordance with the applicable fee schedule, a platform fee is charged on each transaction at a degressive rate based on the transaction amount. This platform fee is shared between the seller and the buyer according to the terms defined in the fee schedule. Escrow fees are charged separately to the buyer.
A minimum charge of EUR 50 (fifty euros) per transaction applies. The platform fee is capped at EUR 8,000 (eight thousand euros) per transaction. Current rates and amounts are available on the platform's Pricing page and may be amended with 30 days' notice.
7. Transfer of Ownership and Risk
Title to the asset transfers on the date of signature of the delivery note. The transfer of risk of loss or deterioration is effective on the same date. Prior to that date, the seller bears the risks associated with the asset.
8. Right of Withdrawal
These General Terms of Sale apply exclusively to B2B transactions. Users acting in the course of their professional activity do not benefit from the right of withdrawal provided for consumers. Any cancellation after offer acceptance is subject to the agreement of both parties.
9. Governing Law
These General Terms of Sale are governed by Estonian law. Any dispute is subject to the exclusive jurisdiction of the courts of Tallinn, Estonia.